Hotel

Hotel Castillo Resort San Gil

4.3 · 1,569 reviews Barrio la Playa, Cra. 12 #7-70, San Gil, Santander, Colombia

Enjoy a family-friendly stay near San Gil's river and parks with pool, restaurant, and accessible amenities at Hotel Castillo Resort San Gil.

Family-Friendly Scenic River Views Outdoor Pool Pet-Friendly Kid-Friendly
At a glance

Quick stay signals

Six signals to read the stay at a glance.

Wi-Fi Free & Fast
Breakfast Complimentary
Parking Free Onsite
Check-In From 3:00 PM
Check-Out Until 12:00 PM
Editorial

Hotel overview

Set near the Fonce River in San Gil, Hotel Castillo Resort offers an inviting retreat for families and adventure seekers alike. The property features spacious rooms with balconies overlooking the river, complementing the natural appeal with its castle-themed playground and well-maintained outdoor pool areas, including slides for children.

Guests may enjoy on-site amenities such as a restaurant serving local dishes, a fitness center, and a spa to unwind after a day exploring nearby attractions. The hotel’s pet-friendly policy and accessible facilities make it suitable for a diverse range of travelers.

Close proximity to El Gallineral Natural Park, popular for kayaking and river activities, as well as adventure sports like paragliding and rafting, positions this hotel well for active visitors. While some guest feedback points to noise from local wildlife and minor service quirks, the overall atmosphere balances family fun with natural exploration.

Stand-out signals

What makes this stay stand out

Three signals that shape how this stay actually feels.

Riverside Setting

Rooms offer balcony views of the scenic Fonce River and lush surroundings for a tranquil stay.

Family-Friendly Facilities

Castle playground, kid’s pool with slides, and pet-friendly spaces ensure fun for all ages.

Adventure Hub Nearby

Close to kayaking, paragliding, and rafting spots making it ideal for thrill-seeking travelers.

Hotel album

A closer look at the resort

Rooms, common spaces and the small details that shape the stay. Click any photo to view larger.

6 photos
Guest reviews

What travelers say

A snapshot of guest ratings and stories behind the stay.

4.3 / 5

1,569 verified guest reviews

  • 5 63%
  • 4 21%
  • 3 6%
  • 2 3%
  • 1 7%
Spacious Rooms Friendly Staff Good Location Mixed Dining Reviews Some Noise Reported Clean & Maintained

William Lira.

Stayed 1 month ago

“This place is magnificent! Just minutes away from kayaking ,bungee, jumping, paragliding, atving. The hotel has excellent balcony view of the river. They also have a zipline course you can do. They have a little castle for your kids to play in. A delicious restaurant. The pool is so beautiful it has one side for adults and the other side for kids to play with with slides included. Josue at the book encounter was so polite and professional. Jessenia was our waitress at the restaurant and she was so nice. If you have a family and want to have a great time in San Gil I definitely recommend this hotel.10 out of 10.”

Jessica Vargas.

Stayed 1 month ago

“The rooster needs to go. He starts crowing at 3 am non stop. I’m writing this review at 5 am cause that rooster wakes me up every morning. Other than that we had a great stay. The staff is friendly and the service is good. The food at restaurant is tasty. My room has a great view and spacious. We love all the animals, they are so cute. As for the hotel itself it’s really fun for kids. Lots of activities but it’s a little run down. The hotel definitely needs maintenance. I would stay here again. It’s not easy to find a hotel in San Gil with hot water and ac so that’s definitely a plus.”

Luis Méndez.

Stayed 2 month ago

“Nice hotel, confortable and big rooms. Very close to "El Puente" Mall. Convenient location to explore sangil and its surroundings.”

enrique ramirez.

Stayed 2 month ago

“I got a great room looking over rio Fonce and San Gil. They take care of the place and the animals they give a good home here. They still under contruction. The room was plenty and they clean the room daily so you get clean towels too. Front desk service girl was dry and nothing like the rest of the people in San Gil.”

Jorge Pico.

Stayed 3 month ago

“This place was easy to book, rooms were clean and the customer service was good. This is a family hotel, I recommend bringing your kids over they will have a lot of fun.”

David C. Miller.

Stayed 4 month ago

“The rooms are large and comfortable. We were in room 406. A very nice view of the river from our balcony. Very courteous staff. “Bryan” checked us in and helped with questions etc. My reason for taking off 1- star, is the breakfast was very disappointing. In a country known for coffee, the coffee dispenser said “Maxwell House.” Not cool. It was awful. No orange juice but serve a very sour acid juice called “Lulo." The eggs were “Meh” ~ and some Pan de Queso which was not good, Our breakfast is something we look forward to... and Hotel Castillo Resort came up short.”

Based on verified guest reviews
What’s on site

Amenities and services

Everything available — and what isn’t — across the property.

15included 1not available

Most loved

Free Wi-Fi Free breakfast Free parking Accessible Outdoor pool Air-conditioned
  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Accessible
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Business center
  • Pet-friendly
  • Room service
  • Kid-friendly
  • Restaurant
  • Spa
  • Fitness center
  • Bar
  • Airport shuttle
Place & surroundings

Location and nearby

Where the hotel sits — and what travelers can reach nearby.

Getting around

  • Palonegro Airport Approx. 3-hour drive by car for regional arrivals.
    3 hr 2
  • Yariguíes Regional Airport About 4.5 hours driving distance by car.
    4 hr 34
  • El Gallineral Natural Park Famous island park with walking trails, kayaking, and a swimming pool near the hotel.
    Nearby
  • Parapente Chicamocha Top-rated paragliding experience for adventure lovers around San Gil.
    Nearby
  • Colombia Rafting Expediciones Highly rated rafting tours close to the resort offering river excursions.
    Nearby
Practical guide

Stay essentials

Practical details to know before you check in.

Contact

+57 318 2131172

Check-In

From 3:00 PM

Check-Out

By 12:00 PM

Wi-Fi

Complimentary access throughout the property.

Parking

Free parking available on-site.

Pet Policy

Pets allowed, making it a pet-friendly destination.

Air Conditioning

Rooms are air-conditioned for comfort.

Dining

On-site restaurant and bar with local cuisine.

Questions travelers ask

FAQ

Yes, a complimentary breakfast is provided for guests.

No airport shuttle service is available on-site.

Yes, there are kid-friendly amenities including a playground and a dedicated pool area with slides.

Free parking is available on the property for registered guests.

The resort accepts pets, making it suitable for travelers with animals.

Check-in starts at 3:00 PM and check-out is required by 12:00 PM.

Yes, the hotel provides accessible facilities to accommodate guests with mobility needs.
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